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Frankenmuth Insurance

3.3(413)· Google3.3 out of 5 from 413 reviews (Google rating)Insurance Agency
Closed · opens 8:00 AM
(989) 652-6121 Directions fmins.com

Quick facts

Frankenmuth Insurance is a insurance agency at 1 Mutual Ave in Frankenmuth, MI, open Mon–Fri from 8:00 AM. Call +1989-652-6121 for details.

Address
1 Mutual Ave, Frankenmuth, MI 48787
Phone
+1989-652-6121
Hours today
8:00 AM – 5:30 PM

About Frankenmuth Insurance

Frankenmuth Insurance is headquartered at 1 Mutual Ave in Frankenmuth, MI. The company describes itself as a super-regional insurance carrier with nearly 160 years of service to policyholders. Its coverage offerings include business, home, and auto insurance, along with surety bonds, serving individuals, families, and businesses. Rather than working directly with customers alone, it distributes its insurance exclusively through a network of more than 800 independent agencies across 15 states.

The company reports $2.5 billion in assets and an AM Best A (Excellent) Financial Strength Rating. That financial rating is distinct from its Google customer-review rating, which stands at 3.3 stars across 413 reviews. For visitors to its headquarters in Frankenmuth, MI, the listed accessibility features include a wheelchair-accessible entrance and wheelchair-accessible parking.

Known for

  • Business, home, and auto insurance
  • Surety bonds
  • Network of 800-plus independent agencies
  • Nearly 160 years serving policyholders
  • Wheelchair-accessible entrance and parking

Google rating breakdown

413 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★214
  • 4★18
  • 3★11
  • 2★7
  • 1★163

What people mention

Topics counted across Google reviews.

  • claims process×46
  • adjuster×33
  • courteous staff×7
  • independent insurance agent×6
  • claim payment×4
  • claim rep×3
  • response time×3
  • damage review×2
  • insurance rates×2
  • homeowners claim×2

People also search for

What reviewers say elsewhere

  • “They dropped my homeowners insurance and coverage for all six of my vehicles because of my son’s driving record. It made no difference whether he remained on the policy going forward.”

    — Jim Boyne, September 14, 2026 · google

  • “Allowed a person no longer on my polo to file a claim add her boyfriend and take over my account this was beyond unacceptable I called and tried to stop the process and you still went through I have all paperwork and no one listen to me.”

    — Kevin Stroman, September 8, 2026 · google

  • “Horrible to deal with, no concern for the people they hurt”

    — Betty Puckett, August 11, 2026 · google

  • “I have already recommended Frankenmuth to a lot of my family and friends as I think they're a great insurance company. Thank you for your help replacing my roof after a tree fell on it.”

    — nun biz, August 6, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Frankenmuth Insurance — frequently asked

Is Frankenmuth Insurance open on Mondays?
Yes — Frankenmuth Insurance is open Monday from 8:00 AM to 5:30 PM.
Where is Frankenmuth Insurance?
Frankenmuth Insurance is at 1 Mutual Ave, Frankenmuth, MI 48787.
What is the phone number for Frankenmuth Insurance?
You can reach Frankenmuth Insurance on +1989-652-6121.

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